About This Role
Retail Sales Associate/Consultant
We are looking for an enthusiastic, customer-focused Retail Sales Consultant to join our team in Farmington, NM. In this role, you will help customers find flooring that fits their style, needs, and budget. You will build relationships, guide customers through product selections, and follow up on quotes and projects to help turn their ideas into finished spaces. You will also help maintain a welcoming, organized, and attractive showroom.
Carpet One Floor & Home is a locally owned and operated flooring retailer that has served Farmington and the surrounding communities for more than 50 years. We take pride in our knowledgeable team, personalized service, and professional installation. As part of the world’s largest floor covering cooperative, we combine the personal attention of a local business with an extensive selection of quality flooring products.
What You'll Do
Your responsibilities will include:
- Welcome customers and learn about their flooring needs, style preferences, and budget.
- Guide customers through flooring and floor care selections, explaining product features, benefits, warranties, and design options.
- Stay knowledgeable about our products and current offerings.
- Prepare quotes, write accurate sales orders, and process payments or obtain credit authorizations.
- Follow up promptly and professionally on quotes, customer requests, and concerns.
- Help coordinate projects and work through questions or issues from the initial selection through job completion and follow-up.
- Build lasting customer relationships by providing outstanding service throughout the buying process.
- Work closely with other team members to keep projects moving smoothly.
- Actively seek new business through prospecting, networking, and targeted sales efforts.
- Keep showroom samples and displays clean, organized, and up to date.
- Additional responsibilities may be assigned as needed.
Requirements
What We’re Looking For
- A self-starter who takes initiative and actively seeks new business opportunities.
- Strong attention to detail, organization, and follow-through.
- A commitment to outstanding customer service and timely, professional communication.
- Willingness to divide time between assisting showroom customers and prospecting for new clients.
- Willingness to complete our comprehensive product and sales training to become a certified flooring and design expert.
- An interest in decorating or design; related experience is a plus.
- Proficiency with Microsoft Office and a willingness to learn our store’s software systems.
- Reliable transportation to work and to customers’ homes when needed.
- Flexible availability, including Saturdays.
Retail sales experience and some college education are preferred, but not required.
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Leave
- Sick Leave
- Please provide the following:
- An up-to-date resume and a brief cover letter outlining your experience for the position
- Salary history and/or requirements
- Three references and their contact information
- Candidates who meet our selection criteria will be contacted by email or phone for the next step in our hiring process.
- Thank you for your interest in our position. We appreciate the time you have taken to apply with us.
Common Questions
What is the education required for this position?
At least a high school diploma or equivalent
What does this position pay?
This Retail Sales Associate/Consultant (1) role pays $15 to $16.50/Hr.
Is this full-time or part-time?
This job is Full Time.
Where is Carpet One located?
Carpet One is located at 3456 East Main Street, Farmington, NM