Flooring America

Customer Service Specialist

Springfield, IL Full Time
Salary
$16.55 – $24/Hr
Job Type
Full Time

About This Role

We're seeking a Sales Consultant to join our team at Flooring America.

Your primary responsibility will be to assist customers in selecting the perfect flooring for their home, taking into account factors such as quality, type, and color.

You will also be responsible for estimating and pricing projects to ensure a smooth installation process.

Able to follow up with customers throughout the project, from initial consultation to final installation.

Our goal is to provide exceptional customer service and build long-term relationships with our customers.

If you have a passion for design and enjoy helping people enhance their living spaces, we encourage you to apply!


We are always accepting applications for this role.

What You'll Do

Key Responsibilities for the Sales Consultant


  • Ensure the showroom is always clean and well-maintained.
  • Deliver top-notch customer service, exceeding expectations at every turn.
  • Take ownership of the project from start to finish, providing a seamless experience for the customer.
  • Develop the skills necessary to accurately estimate and price projects.
  • Stay up-to-date on our extensive selection of flooring products, including benefits and warranties associated with each.

Requirements

Qualifications for the Sales Consultant


  • Must be self-motivated and able to work independently.
  • Personally well-organized and detail-oriented.
  • Valid Driver’s License and reliable transportation for In-Home visits.
  • Desire to want to service customers and help them with all their flooring needs.
  • Sales Experience and Customer service Background a plus, but will train the right person.

Benefits

✓ An up-to-date resume and brief cover letter outlining your experience for the position ✓ Salary history and/or requirements ✓ An up-to-date resume and brief cover letter outlining your experience for the position ✓ Salary history and/or requirements

Common Questions

What is the education required for this position?

There are no education requirements for this position.

What does this position pay?

This Customer Service Specialist role pays $16.55 to $24/Hr.

Is this full-time or part-time?

This job is Full Time.

Where is Flooring America located?

Flooring America is located at 4100 Conestoga Drive, Springfield, IL

See other jobs at Flooring America
$16.55 – $24/Hr
Flooring America · Springfield, IL
Job type Full Time
Posted 21 days ago
Reference # 92,068