About This Role
Job Mission and Expectations
The job of a retail sales associate involves selling flooring products and services to customers, servicing their accounts, and ensuring a desired level of profitability on each sale. This role is pivotal to the store's productivity and profitability, reporting directly to the sales manager and collaborating with other sales associates to drive sales growth.
About Our Company
Flooring America has been the top-rated flooring retailer in our surrounding communities since 2010, renowned for its exceptional customer service and professional staff. As a locally owned and operated business, we maintain a family-friendly work environment where each team member is valued and responsible for their own results and earning potential.
With our membership in the world's largest floor covering cooperative, we offer the best flooring products in a modern showroom with expert installers. Our goal is to find an individual who will excel in a retail environment and become a long-term member of our team.
We are always accepting applications for this role.
What You'll Do
Key Responsibilities and Expectations
- As a sales associate, you will be expected to communicate effectively through verbal and written means, listening attentively to customers and responding accurately and efficiently.
- You will be committed to putting customers first, taking actions that benefit both them and the business, and consistently exceeding their expectations.
- To drive performance and growth, you will seek opportunities to improve processes and contribute to the store's evolution towards top performance, displaying high energy and a sense of urgency.
- You will work collaboratively with others, supporting the success of the team and maintaining a positive attitude.
- You will demonstrate integrity and make decisions that align with our values, recognizing what is right and wrong.
- Using critical thinking, you will anticipate, plan, and solve problems in a logical and systematic manner to achieve desired results.
Requirements
Qualifications
The skills and abilities we're seeking include:
Mathematical Skills
- Understand and effectively communicate numerical data. Calculate figures and amounts such as discounts, interest, commissions, and percentages.
Computer Skills
- Proficiency in Microsoft Office applications as well as the ability to learn new programs.
Behavioral Skills
- Manage emotions in order to maintain relationships and generate results.
- Demonstrate proficiency in planning, organization, and communication skills.
- Work effectively in teams while motivating employees.
- Display a high level of energy and a positive attitude.
Education
- High school diploma, or equivalent, is required.
Benefits
Common Questions
What is the education required for this position?
At least a high school diploma or equivalent
What does this position pay?
This Retail Sales Associate Champaign, IL role pays $17.75 to $30/Hr.
Is this full-time or part-time?
This job is Full Time.
Where is Flooring America located?
Flooring America is located at 920 West Town Center Boulevard, Champaign, IL