MOD BIKES - Shop Crew Member

What You'll Do

Technical Service & Bike Assembly

• Perform routine maintenance and repairs on electric bikes, including tune-ups, drivetrain and brake adjustments, and general troubleshooting.
• Assemble and tune new e-bikes to ensure optimal performance and safety.
• Perform safety checks, inspections, and diagnostics on incoming bikes.
• Maintain the MOD demo fleet to ensure bikes are always in ride-ready condition.
• Assist with bike packing and shipping as needed.

Shop Collaboration

• Support the sales team with test ride prep and light bike adjustments.
• Maintain a clean, organized workshop and ensure tools and equipment are properly cared for.

Requirements

• 2+ years of experience as a bike mechanic (e-bike experience a plus).
• Strong working knowledge of drivetrain systems, brake systems (mechanical & hydraulic), and bike assembly.
• Attention to detail and commitment to quality and safety.
• Strong communication and teamwork skills.
• Ability to lift and maneuver e-bikes (up to 75 lbs).
• Willingness to work weekends and holidays as needed.
• Basic computer skills and comfort with tools like Shopify, Slack, or Freshdesk a plus.

Nice to Have

• Experience working with electric bike systems such as Shimano, Bafang, or Bosch.
• Bilingual (Spanish-English).
• General handyman skills such as basic welding or light woodworking.

Benefits

• Health Insurance
• Paid Leave
• Sick Leave
• Retirement Plan
• Competitive pay based on experience
• Medical, dental, and vision coverage
• Paid time off (PTO)
• Employee discounts on bikes and accessories
• A dynamic and supportive team that values hard work, learning, and fun