About This Role
Hiring an experienced Bike Technician. A passion for cycling, knowledge of bicycle mechanics and bicycle parts, and a proactive and problem solving attitude are qualities at the top of our list!
Bike Mechanics build, repair, upgrade, and overhaul a variety of bikes, solving customer’s issues with a focus on
You are
- Dependable
- Adaptable
- Detail-oriented
- Proactive
- Positive
- Problem solver
We are always accepting applications for this role.
What You'll Do
Duties include but are not limited to:
- Contribute to Pedals’ service oriented, quality focused, problem solving, and fun store environment.
- Be very familiar with shop standards and procedures for all repairs and maintenance common for cycling equipment.
- Create, edit, and complete computerized work orders while accurately detailing and charging for all inventory used and services performed.
- Correctly install accessories on repairs or upgrades.
- Effectively and safely utilize tools associated with bike mechanics.
- Complete only work authorized by a customer.
- Take good care of all tools and equipment and keep the work area clear and organized, putting away tools and products at the end of the shift.
- Accurately place special orders for customers.
- When presented with a challenging situation, take the initiative to solve the customer issue and make recommendations for a solution.
- Attend offsite outreach or Pedal events.
- Clean and spit shine (maintain) all areas of the store.
- Other duties may be assigned to serve our customer’s needs.
Requirements
Requirements include but are not limited to:
- Previous bike assembly experience or equivalent preferred
- Computer proficiency -- email, POS system, google suite.
- Interest in working in a team environment committed to providing excellent sales and service experience while increasing sales through service
- Strong attention to detail
- Ability to maintain open and positive relations with employees and customers
- Interest in developing own skills and knowledge
- Ability to periodically lift 50 pounds
Nice to Have
General electrical experience.
Previous shop experience.
Benefits
Vacation
Retirement plan
Incentive bonus opportunity
Ongoing training
About Pedal
PEDAL is a full-service bike shop specializing in high-quality bikes for all types of riders. That's nice. But what we're really doing is solving problems. We might solve it with a product in our stores. One of our skilled technicians might solve it in our service departments. We might solve it with some advice over the phone or in person. In these and other ways we are committed to connecting people to cycling in the most friendly and professional way we can.
Common Questions
What is the education required for this position?
At least a high school diploma or equivalent
What does this position pay?
This Bicycle Technician role pays $16 to $19/Hr.
Is this full-time or part-time?
This job is Full Time.
Where is Pedal located?
Pedal is located at 185 Romence Road, Portage, MI