Bicycle Technician

What You'll Do

Bike Technician responsibilities include but are not limited to:

• Applying shop standards in the assembly and repair of bikes and skis across the full product line.
• Evaluating the mechanical condition of the product and estimating the cost of repairs.
• Providing an educated assessment for a bicycle repair for the customer that includes an estimated completion date.
• Meeting or exceeding shop production standards.
• Completing paperwork accurately and fully (record parts used, work performed, detail of torque tolerance and standard procedures; complete pricing of job ticket) and processing to next status or location.
• Recording and reporting any deficiencies not addressed by the repair work being done to the customer and/or the appropriate leader.
• Assisting customers in the sale or repair process by sharing product and technical knowledge as appropriate.
• Operating a cash register as necessary.
• Reporting or recording replacement parts inventory and supply shortages to the General Manager. Maintaining shop cleanliness, including bench and common workspace.
• Installing and adjusting speed and gear mechanisms.
• Assembling new bicycles.
• Installing, repairing, and replacing equipment or accessories, such as handlebars, stands, lights, and seats.
• Aligning wheels.
• Disassembling axles to repair, adjust, and replace defective parts, using hand tools.
• Shaping replacement parts, using bench grinders.
• Repairing holes in tire tubes, using scrapers and patches.
• Welding broken or cracked frames together, using oxyacetylene torches and welding rods.
• Painting bicycle frames, using spray guns or brushes.
• Installing and adjusting brakes and brake pads.
• Helping customers select bicycles that fit their body sizes and intended bicycle uses.
• Selling bicycles and accessories.
• Installing new tires and tubes.
• Cleaning and lubricating bicycle parts.
• Ordering bicycle parts.
• Building wheels by cutting and threading new spokes.
• Installing vehicle parts or accessories.
• Adjusting vehicle components according to specifications.
• Explaining technical product or service information to customers.
• Selling products or services.
• Installing vehicle parts or accessories.
• Performing basic equipment maintenance.
• Ordering materials, supplies, or equipment.
• Assembling mechanical components or machine parts.
• Installing vehicle parts or accessories.
• Adjusting vehicle components according to specifications.
• Assembling mechanical components or machine parts.
• Installing vehicle parts or accessories.
• Aligning equipment or machinery.
• Disassembling equipment for maintenance or repair.
• Grinding parts to required dimensions.
• Repairing tires.
• Operating welding equipment.
• Painting surfaces or equipment.
• Other duties as needed or assigned.

Requirements

Requirements include but are not limited to:

• Ability to maintain open and positive relations with employees and customers.
• Interest in developing own skills and knowledge.
• Availability to work a flexible schedule based on business needs, including evenings and weekends.
• Ability to periodically lift 40 pounds.
• Previous bike assembly experience or equivalent preferred.
• Minimum 2 years experience preferred working as a technician/mechanic in a bike shop.
• Interest in working in a team environment committed to providing excellent sales and service experience while increasing sales through service.
• Strong attention to detail.

Nice to Have

Preferred candidates will have knowledge and experience in any or all of the following systems and tools:

• Inventory management software.
• LightSpeed Cloud.
• Pedal Powered Software Bicycle Repair Man.
• Repair Traq.
• RepairTRAX.
• Desktop computers.
• Personal computers.
• Web browser software.
• Floor pumps.
• Minipumps.
• Portable repair stands.
• Wheel truing stands.
• Needle nose pliers.
• P-handled hex wrenches.
• Pedal wrenches.
• Phillips head screwdrivers.
• Point of sale terminals.
• Three-way hex wrenches.
• Tire levers.
• Wall mount stands.
• Hex tools.
• Compact scissors.
• Component cleaning brushes.
• Cone wrench sets.
• Crank bolt wrenches.
• Crank pullers.
• Crown race setters.
• Derailleur hanger alignment gauges.
• Handlebar holders.
• Linkage clamps.
• Offset brake wrenches.
• Open end wrench sets.
• Screw type chain tools.
• Sprocket removers.
• Straight blade screwdrivers.
• Threadless nut setters.
• Corner branch pliers.
• Bike cable cutters.
• Box end spanners.
• Bench mount stands.
• Cable stretchers.
• Cassette lock ring tools.
• Chain checkers.
• Chain cleaner brushes.
• Chainring nut wrenches.
• Frame taps.
• Multipurpose hammers.
• Side cutter pliers.
• Spoke gauges.

Benefits