About This Role
We're looking for a Service Writer to join our team at Bike Mart! In this role, you'll be responsible for welcoming customers to our service department, inspecting their bikes, gathering essential information, and recommending services. When needed, you'll also perform simple while-you-wait repairs. As a Service Writer, you'll be the face of our business, providing exceptional customer service and ensuring a seamless experience for our riders.
We are always accepting applications for this role.
What You'll Do
Customer greeting and engagement
Conducting Bike Mart's Multi Point Inspection
Capturing customer data and entering it into the POS
Scheduling repairs and services
Handling phone calls and customer inquiries
Performing basic bike repairs and maintenance
Requirements
Service Writers should have the following-
Great communication skills
Excellent attention to detail
Ability to think on their feet in a fast paced environment
Sales skills
Working knowledge of bicycles
Customer service skills
Benefits
Common Questions
What is the education required for this position?
There are no education requirements for this position.
What does this position pay?
This Service Writer role pays $16 to $19/Hr.
Is this full-time or part-time?
This job is Full Time.
Where is Richardson Bike Mart located?
Richardson Bike Mart is located at 16702 Hollyhock Road, Frisco, TX